This page is the main portal to help you answer all of your questions about software products, troubleshootings, and tutorials.

Upupdown is not affiliated with Garmin Ltd. or its subsidiaries. Garmin Ltd. will not support third party maps for their GPS including Upupdown Japan maps. Please contact us for problems and do not send problem report to Garmin if you have difficulty installing Japan map.

Version 2.0 Routing Problem Fix 2007-11-14

Support Contents

"Pre-Purchase" Frequently Asked Questions

FAQ

Tutorial: Usage of MapSource to load Japan maps onto external memory card (e.g. SD card) such as for Nuvi.

The many of pre-loaded GPS models from Garmin like Nuvi or StreetPilot series do not include MapSource software. If that's the case, you need to purchase at least Garmin Trip and Waypoint Manager (TWM) to browse and load maps onto external memory card. You need to install MapSource (or TWM) before installing our Japan maps. After completing the software installations, open MapSource and select "Japan RoadNavi 25000 v2", use "Zoom Out" tool to zoom out the map that you can view entire Japan. Then from the menu, tool->map to select map tool and click on lower right and drag to upper left that select entire Japan. Selected maps should be in pink. Now, connect your SD card (or other types of memory card supported by your GPS) to your card reader, then press "Send To Device" button below.

Then, select the drive name of your SD card, and finally click "Send" to send maps to your card. After successfully finished, remove your SD and load the card to your GPS. You now should be able to browse and navigate.

Tutorial: Usage of Sendmap20 to transfer maps without Garmin MapSource Program

Sendmap20 is a map transfer tool developed by the aurhor of cGPSmapper. You can download freeware version of the latest Sendmap20 at http://cgpsmapper.com/. Although this program can be used for almost all Garmin GPS units to transfer maps without having Garmin MapSource, this tutorial is targeted for Garmin GPS that capable of external memory card expansion such as Garmin StreetPilot, Nuvi, iQue, or Handy GPS "x" series. Here assume, you have more than 512MB (1GB is prefered) memory card to store all land region of Japan. We need this assumption since selecting a part of Japan without MapSource is difficult.

In deed, if you don't have MapSource, we still advise to purchase Garmin Trip and Waypoint Manager which include MapSource program(we also have in stock). The program let you browse our Japan map on PC and create waypoints and pre-planned routes, very convenient program.

1. Download Sendmap20 from the website above in the download section. After extracting zip file, double click on "Sendmap20.exe." Following GUI appeares (along with DOS window). Click on "Add maps" to add maps to be loaded.

2. Locate the installation directory of Japan map (default location is C:\Program Files\JapanMap25K), and select all files start with "81" such as 8153393.img. They are Japan road maps and the total size is about 400MB. If you need Topo map as well, you need to select "82" sets together with "81" sets. Click "Open" after selecting desired maps.

3. After maps are proparly loaded, you will see the list of maps to be loaded. In case you have a locked Japan map such as download version, click on "Enter unlock key" and enter unlock key. Now, click on "Create GMAPSUPP.IMG" and select a location to save the file. You need to select the location that have enough disk space (500MB or more).

4. It would take a few minute to finish. You can check the status with the following DOS Window. "Maps uploaded!" indicates the GMAPSUPP.IMG file is now ready. You can close Sendmap20 by clicking on "Exit" of the main GUI above.

5. Finally, connect your expansion memory card such as SD card onto your card reader. Create a folder with name "Garmin" and copy the GMAPSUPP.IMG in the folder Garmin. Disconnect the memory card and insert the card onto your GPS. Turn on your GPS, and your GPS should recognize our Japan map. That's all.

I am using a latest version of Garmin MapSource and the “Find Places” function is not available. I have a problem with “Find Places” function on GPS.

Unfortunately, the find function is unavailable and grayed out. However, the full address search using the find function is simply impossible for Japanese address(listed in limitation on our info page). Basically, Japanese address is NOT based on street address like the US, Europe or the most of other countries and the most of residential roads do not even have their names. Japanese address is based on place names or "banchi" address (a block of areas). Since the US or Europe model of Garmin GPS search address only by street address, the problem has no solution and we can do nothing about this... In addition, due to use of the mixture of upper and lower cases in POIs, your GPS may not narrow searches by entering more than two characters. If you want to use"Find by Name" in GPS device, please type only the first character of the place to search and use scroll key to find.

We advice to create as many Waypoints as possible in advance and store them on GPS to quickly locate your favorite places. You can then search by nearest containing around the place.

No map is added on MapSource after installation

Your MapSource software need to be upgraded to the latest version. Please download the latest updater from the Garmin site below. Please uninstall our Japan map before the update; then, re-install Japan map afterward. Note that if you are just updating MapSource with working Japan map, you do not need to uninstall Japan map.

http://www.garmin.com/support/mappingsw.jsp